{"id":9585,"date":"2022-10-20T09:49:28","date_gmt":"2022-10-20T07:49:28","guid":{"rendered":"https:\/\/valleysound.co.za\/?page_id=9585"},"modified":"2022-10-20T09:51:03","modified_gmt":"2022-10-20T07:51:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/valleysound.co.za\/?page_id=9585","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9585\" class=\"elementor elementor-9585\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b61359e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b61359e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5502c8c\" data-id=\"5502c8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cd10f7 elementor-widget elementor-widget-text-editor\" data-id=\"5cd10f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>FREQUENTLY ASKED QUESTIONS:<\/strong><br \/><br \/><br \/><\/h4><p><strong>Q: Where are you based?<\/strong><\/p><p>A: Being an online store, we are based online at www.valleysound.co.za but we operate from home, in Capri near Fish Hoek, Cape Town.<br \/><br \/><strong>Q: How long after I order will my goods be delivered to me?<\/strong><br \/><br \/>A: 1 working day for processing and packing (after payment is received) and anywhere between 1 &#8211; 3 working days for courier (see SHIPPING DETAILS page for more info)<br \/><br \/><strong>Q: Do I need to order online or can I just phone you or email you my order?<\/strong><br \/><br \/>A: We prefer online orders for various reasons, including: stock adjustment, invoicing, book keeping, accounting, courier booking, etc. All these are integrated with our website. We also have an automatic queuing system where we process orders according to where they are in the que.<br \/><br \/><strong>Q: Can I collect and pay cash?<\/strong><br \/><br \/>A: Yes, please place your order online, there is an option for cash or card on collection. Please bring the correct amount. we do not always have change. Collection is appointment based only, you will receive further details via mail after placing your order.<br \/><br \/><strong>Q: I want to come see what you have got, can I?<\/strong><br \/><br \/>A: Everything is better viewed online, as we work out of a store room we do not have everything out on display like a retail store. Some goods are in boxes on very high shelves. If there is a specific item you want to see or test, you can contact us to arrange an appointment and we will know when to expect you and have it ready and waiting for you.\u00a0<\/p><p><strong>Q: Do I need to register an account to order?<\/strong><br \/><br \/>A: Not at all, you can checkout as a guest but you would need to fill in the same info as what you would need to fill in when registering an account anyway, plus there are many perks of registering an account like seeing your past orders, have your address saved for your next order, you can retrieve all your past invoices. etc. We do not spam you with constant marketing emails and we do not have access to your password.<br \/><br \/><strong>Q: I am looking for an item that is not listed on your site, do\u00a0 you have it?<\/strong><br \/><br \/>A: No.<br \/><br \/><strong>Q: Is that your best price?<\/strong><\/p><p>A: Yes<\/p><p><strong>Q: Do you offer discount to other retail stores?<\/strong><br \/><br \/>A: Yes we do, you would need to email us with more details regarding your business so we can work out a discount structure according to your purchasing quantities.<br \/>\u00a0<br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS: Q: Where are you based? A: Being an online store, we are based online at www.valleysound.co.za but we operate from home, in Capri near Fish Hoek, Cape Town. Q: How long after I order will my goods be delivered to me? A: 1 working day for processing and packing (after payment is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9585","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/pages\/9585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valleysound.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9585"}],"version-history":[{"count":5,"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/pages\/9585\/revisions"}],"predecessor-version":[{"id":14842,"href":"https:\/\/valleysound.co.za\/index.php?rest_route=\/wp\/v2\/pages\/9585\/revisions\/14842"}],"wp:attachment":[{"href":"https:\/\/valleysound.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}